Refund & support, written plainly.

One policy for LineSaga AI, LineSaga Publisher Studio and LineSaga Launch Studio.

30-day money-back guarantee

Request a refund within 30 calendar days of purchase. You do not need to prove a technical defect. Use your WarriorPlus purchase record or the vendor-support link in your transaction receipt and include the product name plus WarriorPlus transaction ID.

Approved refunds return through the original transaction route. Payment-processor posting time may vary.

Support response target

We aim to send an initial reply within two business days. This is a target rather than an always-on service-level agreement.

Support covers

Product access and included downloads
Opening the local tools in a supported desktop browser
Supported import, validation and export workflows
Corrupt or missing included files
License and limitation clarification

Support does not cover

Custom creative or marketing services
Marketplace account setup, upload or appeals
Approval, ranking, sales, income or conversion outcomes
Legal, IP, tax or accounting advice
Unsupported environments or third-party outages

Product-specific boundaries

LineSaga AI

Support covers the dashboard, included files, fallback prompt and documented Custom GPT workflow. ChatGPT access is not included; availability, eligibility, features, model behavior and policies remain controlled by OpenAI.

LineSaga Publisher Studio

Support covers the fixed V1 profile, supported import, local checks and Publisher Pack export. It does not replace KDP Print Previewer, rights review, manual listing review or a physical proof.

LineSaga Launch Studio

Support covers Publisher Pack import, deterministic metadata drafts, visual rendering and Launch Pack export. It does not provide live SEO metrics, automatic upload, KDP or Etsy approval, or performance guarantees.

This policy does not limit non-waivable consumer rights. LineSaga is not affiliated with or endorsed by OpenAI, Amazon, KDP, Etsy or WarriorPlus.